Woodlands Endoscopy Center proudly announces we received the 2025 Press Ganey Human Experience (HX) Pinnacle of Excellence Award®. This marks the second consecutive year we have earned this prestigious award recognizing exceptional patient care.

The HX Pinnacle of Excellence Award® honors hospital and healthcare organizations that consistently deliver outstanding patient experiences. This award recognizes Woodlands Endoscopy as one of the three highest performing facilities in the country.

Winners are chosen based on performance data over a three-year period (January 2022 – December 2024) and are grouped by the number of patients we serve.

“We are so excited to receive such an honor from Press Ganey!” said Center Administrator Jennifer Thomas, R.N. “Our awesome staff is a big reason that we are able to maintain such a high standard. We have numerous employees that have been here over 10 years!”

Thomas said Woodlands Endoscopy embraces a team-oriented culture that prioritizes patient care.

“Winning [the Pinnacle of Excellence Award] a second time just reinforces to our team the importance of what we do and that patients notice our patient-centered care,” she said. “We are able to stay focused on continuous improvement through teamwork. It is not just one person’s job to make sure things are done correctly, it’s everyone working together!”

In addition to back-to-back Pinnacle of Excellence Awards®, Woodlands Endoscopy received the Press Ganey HX Guardian of Excellence Award® in 2020, 2023 and 2024 for being in the top 5 percent of healthcare providers in delivering patient experience. For this award, we achieved 95th percentile or higher scores on survey measures all three years. Press Ganey is the global leader in healthcare experience solutions and services. The honor is part of Press Ganey’s yearly ranking that highlights top-performing hospitals and health systems across the U.S., based on feedback from both patients and staff.

Woodlands Endoscopy Center is committed to delivering high-quality care in a setting that prioritizes efficiency, safety and patient satisfaction.

AMSURG proudly celebrates Woodlands Endoscopy Center as a winner of both the 2024 Press Ganey HX Pinnacle of Excellence Award® and the 2024 Press Ganey HX Guardian of Excellence Award®. 

Press Ganey is the global leader in healthcare experience solutions and services. These honors are presented as part of the 2024 Human Experience Awards. The awards are included in Press Ganey’s annual ranking of the top hospitals and health systems in the country, based on patient and employee experience performance.   

The HX Guardian of Excellence Award® honors centers with 95th percentile or higher scores on survey measures. The honor is given annually to organizations with sustained performance within the top 5 percent for the reporting period from April 2023 to March 2024.  

Woodlands Endoscopy previously won the Guardian award in 2020 and 2023. 

The HX Pinnacle of Excellence Award® recognizes the top performers based on results of designated survey measures for the three-year award period. Winners are selected by volume-based subgroups using data from April 2021 to March 2024.  

Center Administrator Jennifer Thomas, RN, praised the center staff for these achievements.  

“We want our patients to feel comfortable from the moment they walk in. When you have staff that are happy coming to work, those feelings are projected to the patients,” Thomas said. “We are a team and have multiple people who have worked here for over 10 years. There is a feeling of family for staff and patients that come into our center.” 

The annual awards are selected from a competitive pool of more than 4,400 facilities.  

“Receiving this recognition from Press Ganey is a testament to AMSURG’s unwavering commitment to delivering patient-centered, high-quality, cost-effective care,” said AMSURG Chief Clinical Officer Abbey Vandersall, MD, MS. 

For more information about AMSURG and its award-winning centers, visit www.amsurg.com.  

Recently, Shared Content was named as one of the Best Ambulatory Surgery Centers nationwide by U.S. News & World Report. The debut ratings of outpatient surgical centers offer patients a data-informed resource when seeking outpatient surgical care.

As an AMSURG affiliated surgery center, we are at the forefront of gastroenterology. AMSURG is a leader in ambulatory surgery center services with 57 of its surgery centers being recognized by U.S. News.

“Every day, AMSURG surgery centers provide worldclass care for patients, making us a leader in multiple outpatient surgery operations,” said Jeff Snodgrass, president and chief executive officer of AMSURG. “U.S. News’ recognizing 57 AMSURG Partners highlights the excellent work accomplished day in and out by our teams across the country. Congratulations to all those named to the Best Ambulatory Surgery Centers list for 2024.”

U.S. News and its partner CareJourney rated nearly 5,000 surgery centers across the country on several criteria, including how successfully they avoided complications, ER visits, unplanned hospitalizations and other undesirable outcomes; patient outcomes; risk-adjustment and more. Ambulatory Surgery Centers were evaluated in four separate specialty areas, including Gastroenterology, Orthopedics and Ophthalmology.

Click here for more information, and for more on the U.S. News Best Ambulatory Surgery Centers ratings, explore Facebook and Instagram using #BestASCs.